“What drives online jihadists is pretty much exactly what drives Internet trolls, airline ticket consumers, and World of Warcraft players: competition.”Perhaps this is the key to understanding the power and potential of gamification. Game emotions are universal, no matter the game. In the play to win, gamers become expert collaborators and problem solvers. It is these qualities that game designer Jane McGonigal believes can be harnessed in the real world. “Games are a powerful platform for change”, says McGonigal. They can – and should – be used to solve real world problems.